Help: User information
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DomainScan - Server monitoring
 
   

User information is arranged in a number of pages as explained in the table below:

Overview
OverviewGeneral user information, such as uptime, name and device usage
Device usageThe device usage lists shows all devices that the user has been logged onto.
User trackingA list with computers and the times that the user was online on the device
Organization
Task deadlineSet a deadline regarding the user
NotesUser-defined notes regarding the user
Account
InformationDirectory or account information about the user.
Monitors
MonitorsMonitors and responses that are assigned to this user
NotificationsNotifications from the user
Setup
SettingsUser specific settings

Menu up

Options

Device informationLink to devices that the user has used.
Event logThis option is enabled, if the event log for the user is present. The file will be launched by the default handler for files with a .csv extension (For instance Microsoft Excel™)
MergeMerge this user with another user. The current user is the merge ‘master’, which means that the user, that are to be chosen in the merge dialog, will be merged into the current user.

Note
The merge will not complete until the next scan cycle has completed.
DeleteDelete the user from the DomainScan database

Note
Once deleted, all information regarding the user is lost. If you wish to keep tracking information about user, consider marking the device as obsolete.
CloseCloses the information dialog

Tools
Monitor wizardLaunch the monitor wizard
Response wizardLaunch the response wizard
Send mailLaunches the default mail application. The item is only enabled if domain information is present

Domain
Active Directory Users and ComputersIf clicked, then DomainScan will launch the Active Directory Users and Computers application.

Note
This option is enabled, if the user is an Active directory member. Furthermore, the application must be installed on the computer
Domain informationLaunch the domain information dialog to show further information about the domain that the current device is a member of
Change domainHere, one can assign a different domain to the device
Lock to domainIf set, then DomainScan will not chance the domain that is assigned to the device. Normally, this setting is off, and DomainScan will transfer devices to a new domain, if the device name is seen in a different domain, due to the fact that DomainScan sees the device name as the unique key that identifies a device

Stick
Locks the current dialog, so that information about other users will be shown in a new information dialog

Overview up

Overview up


At the top, the full name, the user name and current device usage will be shown.

In Information, further information is shown, such as the first time the user were detected on the network.

Tip
Click on the domain icon to open the domain information window.
Tip
Click on a text to copy the content into the clipboard.

Device usage up


Devices, used by this user

Here, a list with all devices that this user has been logged into is shown.

To know more about when, find the device in the Track page, or double click on the device name to see more information about the device.

Logons and used devices

DomainScan also collects user information, which is shown graphically as seen in the picture above.

DomainScan collects information about the total number of used devices as well as the current number of logons.

One can shift between the two graphs by right-clicking on the graph and select the wanted graph.

Also, one can view the two graphs in its own window by selecting the show option.


User tracking up


Because of the fact that DomainScan monitors and logs basic device information, it is possible to build a timeline that shows when a user was online on which device, which is what this section does.

In Filter one can select how much data that is shown.

The combined uptime is also shown to the right, which is the sum of all individual device uptimes.


Organization up

Task deadline up

The task deadline can be used to help one remember a certain date where one must perform an action that involves the user – for instance delete the domain account or change security access on a given day.

Combined with the note functionality, this may assist the IT department in improving documentation and ease the general workflow between supporters.


Notes up

Here, one can add a note about the user.

The information is stored in a standard RTF file, which is located in the [Per-device folder]\Devices\[Domain name]_[User name] folder. This means that one can edit the file outside DomainScan if one wishes.

If a print of the note is needed, click the printer icon, and the note will be printed, once printer options has been set.


Note
For this option to be available, one must enable per-device logging in Preferences

Account up

Details up

Information, when the user is a member of a domain


Information, when the user is a local

If the user is a domain user and the directory server can be reached, then DomainScan will retrieve and show a number of information from the directory.

If the user is a local user, then only the name will be shown, as shown in the picture above.

Monitors up

Monitors up

In this panel one can select the Monitors and responses that are assigned to the device.

Domain assigned monitors and responses cannot be removed.

Notifications up

If DomainScan creates notifications about the user, then these are shown here.

A notification may be that the user exceeds the number of allowed logins.

Setup up

Settings up

Description

By default, this is automatically set by DomainScan, and will contain the full name of the user.

To assign a description manually select Assign and enter a suitable description.

Settings

Allowed simultaneously logins
Set the number of simultaneous logins that is allowed for the user. A notification will be created if the user exceeds this number.


Note
One can create automated responses when a user exceeds the allowed number of logins. To do so; create and assign a user monitor and a response to the user

Collect account information
When enabled, DomainScan will query the device or directory for user details in order to retrieve the full name for the user.

Enable monitors
Uncheck this box to disable monitor support for the user.

    Inherit domain monitors
    Uncheck this box to disable domain monitors

Enable responses
Uncheck this box to disable that responses can be triggered by events created by this user.

    Inherit domain responses
    Uncheck this box to disable that domain assigned responses can be triggered.

Mail address
By default, DomainScan will expect that [user name]@[domain name] will be a valid email address, but one can override this by entering an email address here.

DomainScan will display the default email address here, if there isn’t a custom email address.

DomainScan will not use a default email address for users in the [local users] domain or users that are assigned to a user defined domain.

Ignore user
If set then DomainScan will ignore the user

Obsolete

Auto obsolete
This setting can be used to automatically mark users as obsolete if they haven’t appeared on the network for a number of days.

If Now is pressed, then DomainScan will automatically enter the number of days since the user were online the last time.


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