Device information is arranged in a number of pages as explained in the table below:
| Overview | | Overview | Device overview | Graphs | Ping, processor and memory graphs | Management | Device statistics and additional information | Usage tracking | Basic device tracking information. Details that are collected for all devices, which makes it possible to track device usage over time | Details | Device statistics and additional information |
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| Organization | | Task deadline | Set a deadline regarding the device | Notes | User-defined notes regarding the device |
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| Audit | |
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| Monitors | | Monitors | Monitors and responses that are assigned to this device | Notifications | Notifications from the device |
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| Setup | | Settings | Configure login, device description and other options | | Monitoring | Configure audit and monitor/response settings | | Advanced | Advanced settings |
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Options
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| Detected users | Link to users that are detected on the device. |
| View event log | This option is enabled, if the event log for the device is present. The file will be launched by the default handler for files with a .csv extension (For instance Microsoft Excel™) |
| Merge | Merge this device with another device. The current device is the merge ‘master’, which means that the device, that are to be chosen in the merge dialog, will be merged into the current device.
Note | The merge will not complete until the next scan cycle has completed. |
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| Delete | Delete the device from the DomainScan database
Note | Once deleted, all information regarding the device is lost. If you wish to keep audit information about the device, consider marking the device as obsolete. |
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| Close | Closes the information dialog |
Tools
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| Ping | Launches the Ping tool |
| Send message | Launches the Send message tool |
| Shutdown | Launches the Shutdown tool |
| Wake-On-LAN | Launches the Wake on lan tool |
| Monitor wizard | Launch the monitor wizard |
| Response wizard | Launch the response wizard |
| Remote desktop | Launches the Remote Desktop application (if installed on the computer) |
Explore |
| Name | Use the device name to connect to the admin share - for instance \\DeviceName\c$ |
| IPv4 | Use the IPv4 address to connect to the admin share - for instance \\123.123.123.123\c$ |
| IPv6 | Use the IPv6 address to connect to the admin share - for instance \\::123\c$
Note | This command may fail, unless your Operating System supports this operation |
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Device type |
Device type (More information) | When a new computer is detected on the network, DomainScan will automatically assign the most likely device type based upon what device features it detects. However, one can manually reassign the device to any role. |
Domain |
| Domain information | Launch the domain information dialog to show further information about the domain that the current device is a member of |
| Change domain | Here, one can assign a different domain to the device |
| Lock to domain | If set, then DomainScan will not chance the domain that is assigned to the device. Normally, this setting is off, and DomainScan will transfer devices to a new domain, if the device name is seen in a different domain, due to the fact that DomainScan sees the device name as the unique key that identifies a device |
Stick |
| Locks the current dialog, so that information about other devices will be shown in a new information dialog |
System Here device type, current user, domain, operating system and error messages, if any, will be shown.
Hardware Here, basic hardware information will be shown.
It is required that basic auditing is enabled in order for DomainScan to collect all information.
Furthermore, DomainScan will only be able to collect processor, memory and disc information from Windows based devices.
DomainScan also collect some basic peripherals, such as USB and floppy drive support.
The entire list of detectable peripherals is:
 | Battery | Battery device detected |
 | Firewire | Firewire (IEEE 1394) controller detected |
 | Floppy | Floppy drive controller detected |
 | Infrared | IR / Infrared adapter detected |
 | PC Card | PC Card (PCMCIA) controller detected |
 | USB | USB controller detected |
Information about installed security products are also collected:
 | Antivirus | Shown if an active antivirus product was detected. |
 | Antispyware | Shown if an active antispyware product was detected. |
 | Firewall | Shown if an active firewall product was detected. |
Note | If the name and version of the product is detected as well, one can see the name in the status line, when the mouse is above the icon. |
| Tip | Click on the icon to open the user or domain information window. |
| Tip | Click on a text to copy the content into the clipboard. |
If
per-device logging is enabled, DomainScan Service will store certain information in graph files, which will be shown here.
DomainScan records information about:
- Ping time
- Processor load and frequency.
- Memory load and capacity.
By default, each graph will display information from the last 14 days. In order to see all recorded information, right click on the graph and select
Show.
Right click on the graph to copy specific values, the graph image or the entire list.
The purpose of this page is to help one perform managing tasks – that is, determine the value of the device, the time it was purchased and store guarantee and SLA information.
System OwnerSet the owner of the device. One can select any known user as the system owner.
PurchasePurchase date: Date of purchase. By default, DomainScan will insert the day that the device was first found online. However, one can alter this as necessary.
Insert found date: Click on the text to manually insert the date where the device was first found by DomainScan.
Guarantee period: Here, one can specify the number of months in where the device is in guarantee. The default is 0, which means that the guarantee period is not set.
If a guarantee period has been set, then the warranty end-date will be shown to the right.
Note | For instance, if a device has been purchased January 1st 2009 and the guarantee period is 12 months, then DomainScan will state that warranty ends on January 1st 2010. That is, the first date outside the warranty period will be January 2nd 2010.
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ValuePurchase value: Enter the price for the device here.
Yearly devaluation: A device devaluates over time, and with this option, one can specify how much this is per year with either a value or with a percentage. If any option is set and given, then the current value will be calculated, and shown to the right.
Note | The current value requires that the purchase date has been set.
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ServiceCustomer number: If there is a specific supplier-specified number for the device, for instance, the number one must provide in case the device needs to be fixed then this field can be used to store the number.
SLA number: If the device is governed by a general service (level) agreement, then one can insert this number in this field.
SLA, end of service: Here, one can enter the date, where the SLA service ends.
In order to track device usage, DomainScan monitors some key information such as Operating System, service pack level, IP address, current user, installed memory, which can be used to create a typical usage pattern for the device.
DomainScan will store each change it detects, so that a usage timeline can be created. This tracking functionality is enabled for all devices and does not require additional license units.
In
Filter one can select what time interval that are to be seen.
The earliest date that can be selected is the date when the device where first detected on the network.
Tip: Place the mouse above the date selector to see the date.Differential modeThe list can be seen in two ways:
In the default view, all information is shown for each record, and information that has changed since the previous entry is marked with
green text.
The other way is enabled, when the
Differential option is selected. Here, only the earliest record is shown in full, and all newer entries will only show the changed between records.
This list shows additional information about the device.
For instance one can see the when the device were first detected by DomainScan, the absolute path for per-device files etc.
The task deadline can be used to help one remember a certain date, where one must perform an action on the device – for instance upgrade to a newer operating system.
Combined with the note functionality, this may assist the IT department in improving documentation and ease the general workflow between supporters.
The note functionality can be used as one seems fit. However, the intended usage is to place notes about the devices, such as configuration details, service agreement details, repair details etc.
With this usage, one can use the note functionality as a general lightweight configuration management tool.
The note is stored as a standard
RTF file on the server where DomainScan Service is running.
It is stored in the per-device folder for the particular device, and can therefore be opened by any person that has access to the server.
One can also store additional files in this folder, and by doing this, store information in a structured manner.
Note | It is required that per-device logging is enabled for this feature to work. |
On this page, audit information is shown.
The amount of information depends on the setup for the particular device, but it may include information about:
Memory, processors, hardware units, disk partitions, installed programs, running services, network information and much more.
In
Show since one can select what time interval that are to be seen.
The earliest date that can be selected is the date when the device where first detected on the network.
Tip: Place the mouse above the date selector to see the date.Noticeable information that is collected by DomainScanVirtual devicesDomainScan detects virtual devices and, if possible, it will try to detect the physical host server as well as the vendor of the virtualization software.
The physical host server may not be found immediately when a virtual server is detected. If this occurs, then the host server is most likely found in the following scan.Multicore processor detectionDomainScan is capable of detecting multicore processors. If this is the case, then the processor line will be blue to indicate that the physical processor count is not the same as the logical processor count. However, DomainScan will still show information about each logical processor.
Installable memory detectionDomainScan is capable of retrieving information about the number of memory sockets in the device, and the maximum size of memory that can be inserted.
On this page one can select the
Monitors and
responses that are assigned to the device.
Domain assigned monitors cannot be removed and domain assigned monitors will cause that device assigned monitors will be removed.
Selection of monitors and responsesMonitors
Select monitors Responses
Select responsesResponses that can be triggered by any monitor will automatically be executed if the trigger conditions are met by the event that is created by the monitor.
Responses that are set only to respond to approved monitors are prefixed with *.
To allow for a monitor to trigger the response, simply check the checkbox to the left of the monitor and press ok.
Once the monitor-response pairing is set, then the response will be triggered by the monitor if the trigger conditions are met.
If DomainScan creates notifications about the device, then these are shown here.
A notification may be that the device is offline or that an error occurred while scanning the device.
Connect asIf another username/password is to be used to connect to the device, then select the proper
Security login.
The effective login will be written below the select box, and can be one of the following:
- As defined by the device – the login name will be written.
- As defined by the domain – the login name followed by (Domain) will be written
- As defined by DomainScan – the login name followed by (Domain Service) will be written
- As defined by Windows - 'Run as' will be written.
This is the default security credentials that the DomainScan Service process is running with, and this login can be changed from within the Services control panel in Windows.
If SNMP require an alternative login (other than 'public'), then one can also specify a SNMP login.
DescriptionNormally this is automatically set by DomainScan.
On devices with SNMP data collection, description will contain the basic identification string that is returned by the SNMP interface.
If data is collected via the WMI interface, then it is the computer description value that is assigned.
To assign a description manually, then select
Assign and type a suitable device description.
OptionsEnable WMI: Uncheck this box to disable the use of the WMI interface on this device.
Note | The WMI interface is not enabled on network devices, as WMI is a Windows-only technology. Therefore, if a device is recognized as a network device by DomainScan, even though it is a WMI capable device, then it is necessary to reassign the device type manually. |
Enable SNMP: Uncheck this box to disable the use of the SNMP interface on this device.
Note: If both the WMI and the SNMP interface is disabled, then DomainScan will only be able to monitor that the device is online or offline.NotificationsIf set, then DomainScan will check whether or not the device is online or offline.
If the condition is met, then a notification will be created and shown in the Notification list and the
Notifications interface.
Note | By default, DomainScan will warn if servers are offline. |
Ignore deviceIf checked, then DomainScan will ignore the device.
When the device is ignored, it will be listed as offline in the device list.Furthermore, monitors will triggers events on the device, if the monitors are set to create events if the device is offline.
Device auditUse domain settingsIf this option is set, then this device will be audited according to the settings that are set by the domain.
If one needs a special audit setup for this device, uncheck the option, and it will be possible to alter the audit for this particular device.
Enable AuditUncheck this box to disable auditing on this device.
Select the amount of information that is collected on the device. When the device is created, settings from the domain are inherited, but this can be changed per device.
| Basic | Information about the processor, network address, memory and disk devices. Information about the operating system is also included. Note | Basic audit will automatically be enabled, if any other audit option has been selected |
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| Server | Collect detailed information about CPUs, cache, memory, disk partitions and system devices |
| Network adapter | Collect information about network adapters |
| Shares | Collect information about shares (disk and printers) |
| Multimedia information | Collect information about the monitors, graphic adapters, mice, keyboards and device connectors |
| Service information | Collect information about the defined services, including kernel and stopped services |
| Processes | Collect information about the running processes |
| Hotfix information | Collect information about hotfixes that are installed |
| Installed software | Collect information about programs that are installed
Note: This audit will gather information about all programs that are installed with Windows Installer. Therefore, it will not recognize all installed products. Furthermore, this operation is very time consuming (it may take minutes). Therefore, it is possible to disable the ability to gather information about installed programs in Advanced options.
Collecting information about installed programs may significantly slow the scanning process. Also, this may not work on default installations on Windows Server 2003. It may be necessary to install the Windows Installer Provider(MSI provider) in order to be able to retrieve information about installed products.
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Force audit in the next scan cycleIf checked, then a hardware audit will be performed by DomainScan Service at the next scan.
Note: Audit will automatically be performed in the next scan cycle, if the audit setup has changed.Monitors and responsesEnable monitors: Uncheck this box to disable monitor support on the device.
Inherit domain monitors: Uncheck this box to disable domain monitors
Enable responses: Uncheck this box to disable that responses can be triggered by events cretated by this device.
Inherit domain responses: Uncheck this box to disable that domain assigned responses can be triggered.
OptionsInclude this device in every scan cycleIf this option is enabled, then DomainScan will force this device to be included in every scan cycle. This can be useful, if the device isn’t discovered by the Discovery service (for instance, if the device is a non-Windows device).
The downside of enabling this option is that the scan cycle period may be slightly longer.
Attempt to scan the device, even if the ping request failsIf this option is enabled, then DomainScan will try to monitor the devices even though it may be non-responding.
However this is generally not recommended as this may increase the scan time significantly, and even cause network problems on the host server.
TrackingDon't log IP address changes
If checked, DomainScan Service will not log if the MAC address changes.
This is useful, if a server uses load-balancing with two or more network adapters, which may cause DomainScan to detect unnecessary changes because of the fact that the IP address may shift between adapters frequently.
Track CPU changes
When enabled, DomainScan will track changes to the CPU load, if the load since the last scan has changed more that 10%. By default, this option is not enabled.
Per-device settingsEnable graphs If this option is set, then the ping response time is written after each scan, and the ping graph is automatically shown in the Statistics page.
Note: Global per-device logging must be enabled for this option to work.Store events in a device specific file (events.csv) If this option is set, then events, specific to this device, will be written to its own CSV file (in addition to the global event log).
The log file can be found in
[Per-device folder]\Devices\[Device name].
Note: Global per-device logging must be enabled for this option to work.Write Notifications to the event file
If this option is set, then notifications, specific to this device, will also be written to the device-specific event file.
Drive letterMax drive letter Specify the max drive number (i.e. a$, b$ ... z$) that are to be shown in the main device windows. The default is z$.
Detect the highest drive letter automatically If enabled then DomainScan will try to identify the max drive number automatically. The identification occurs during audit.
Note | For this to work, it is required that server audit is enabled. |
ObsoleteAuto obsoleteThis setting can be used to automatically mark devices as obsolete if they haven’t appeared on the network for a number of days.
If
Now is pressed, then DomainScan will automatically enter the number of days since the device were online the last time.
Note: The minimum period is 1 day, so it’s not possible to force an online device as being obsolete. Note | If the device is obsolete, then DomainScan will not execute any monitors on the device, and hence not trigger any events or responses. |