Help: Device information
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DomainScan help
 
   

Device information is arranged in a number of pages as explained in the table below:

Overview
OverviewDevice overview
Usage trackingBasic device tracking information. Details that are collected for all devices, which makes it possible to track device usage over time
DetailsDevice statistics and additional information
Setup
AdvancedAdvanced settings

Menu up

Options

Detected usersLink to users that are detected on the device.
DeleteDelete the device from the DomainScan database

Note
Once deleted, all information regarding the device is lost. If you wish to keep audit information about the device, consider marking the device as obsolete.
CloseCloses the information dialog

Tools

PingLaunches the Ping tool
Send messageLaunches the Send message tool
ShutdownLaunches the Shutdown tool
Remote desktopLaunches the Remote Desktop application (if installed on the computer)

Explore
NameUse the device name to connect to the admin share - for instance \\DeviceName\c$
IPv4Use the IPv4 address to connect to the admin share - for instance \\123.123.123.123\c$
IPv6Use the IPv6 address to connect to the admin share - for instance \\::123\c$

Note
This command may fail, unless your Operating System supports this operation

Device type
Device type
(More information)
When a new computer is detected on the network, DomainScan will automatically assign the most likely device type based upon what device features it detects.
However, one can manually reassign the device to any role.

Domain
Domain informationLaunch the domain information dialog to show further information about the domain that the current device is a member of

Stick
Locks the current dialog, so that information about other devices will be shown in a new information dialog

Overview up

Overview up

System

Here device type, current user, domain, operating system and error messages, if any, will be shown.

Hardware

Here, basic hardware information will be shown.

It is required that basic auditing is enabled in order for DomainScan to collect all information.
Furthermore, DomainScan will only be able to collect processor, memory and disc information from Windows based devices.

DomainScan also collect some basic peripherals, such as USB and floppy drive support.
The entire list of detectable peripherals is:

FirewireFirewire (IEEE 1394) controller detected
FloppyFloppy drive controller detected
InfraredIR / Infrared adapter detected
PC CardPC Card (PCMCIA) controller detected
USBUSB controller detected

Tip
Click on the icon to open the user or domain information window.
Tip
Click on a text to copy the content into the clipboard.

Usage tracking up

In order to track device usage, DomainScan monitors some key information such as Operating System, service pack level, IP address, current user, installed memory, which can be used to create a typical usage pattern for the device.

DomainScan will store each change it detects, so that a usage timeline can be created. This tracking functionality is enabled for all devices and does not require additional license units.

In Filter one can select what time interval that are to be seen.

The earliest date that can be selected is 14 days prior to the lastest scan cycle.
Tip: Place the mouse above the date selector to see the date.

Differential mode
The list can be seen in two ways:

In the default view, all information is shown for each record, and information that has changed since the previous entry is marked with green text.

The other way is enabled, when the Differential option is selected. Here, only the earliest record is shown in full, and all newer entries will only show the changed between records.

Details up

This list shows additional information about the device.
For instance one can see the when the device were first detected by DomainScan, the absolute path for per-device files etc.

Setup up

Advanced up

Options

Include this device in every scan cycle
If this option is enabled, then DomainScan will force this device to be included in every scan cycle. This can be useful, if the device isn’t discovered by the Discovery service (for instance, if the device is a non-Windows device).

The downside of enabling this option is that the scan cycle period may be slightly longer.

Attempt to scan the device, even if the ping request fails
If this option is enabled, then DomainScan will try to monitor the devices even though it may be non-responding.

However this is generally not recommended as this may increase the scan time significantly, and even cause network problems on the host server.

Obsolete

Auto obsolete
This setting can be used to automatically mark devices as obsolete if they haven’t appeared on the network for a number of days.

If Now is pressed, then DomainScan will automatically enter the number of days since the device were online the last time.

Note: The minimum period is 1 day, so it’s not possible to force an online device as being obsolete.


Note
If the device is obsolete, then DomainScan will not execute any monitors on the device, and hence not trigger any events or responses.



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